Downing Students scooped the prestigious award of ‘Operator of the Year’ at Property Week’s Student Accommodation Awards.
The great and the good of the student accommodation market gathered at the Intercontinental Hotel in Greenwich, London on Tuesday 5th December as Property Week revealed the winners of the annual, highly coveted awards.
Downing was commended for its customer-first ethos and 89% satisfaction rating, with the judges highlighting these as beacons of exemplary operation.
Downing has implemented a number of forward-thinking initiatives to drive better customer experience.
Judges’ comments behind the decision to give the ‘Operator of the Year’ award to Downing, included: “A robust submission in every aspect – demonstrating excellence as a provider and providing clear evidence of their strategic approach and customer focus. A truly brilliant submission and the victory is well-deserved.”