Maintenance Operative

Maintenance Operative





Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.

As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.


Duties and Responsibilities

  • Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, electricals, painting and decorating and supervise any of these aspects that are subcontracted.
  • Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.
  • Ensure all residents enjoy a high level of maintenance and cleanliness.
  • Understand and respond to health and safety matters in a timely manner.
  • Administer all maintenance and health and safety records.
  • Carry out PPM checks (e.g. emergency lighting, fire alarm).
  • Assist with visual daily health and safety checks.
  • Support and complete risk assessment monitoring.
  • Escalate all Heath, Safety, Welfare and Security issues or concerns to the Line Manager.
  • Carry out redecoration and repairs within apartments and communal areas.
  • Identify and communicate any potential areas for future works.
  • Complete all paperwork and procedures in line with company policy.
  • Escort contractors whilst working on site.
  • Conduct building audits including health & safety and compliance.
  • Assist with periodic and tenancy end inspections and associated maintenance tasks resulting form these.
  • Preparing apartments for occupation.
  • Support with CapEx improvement works/schedules.
  • Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure.
  • Manage and meet agreed KPI’s as set by the line manager.
  • Working closely with the Management team to co-ordinate the preparation of amenity spaces for events.


Attributes & Skills

  • Previous experience of domestic electrical/plumbing/general maintenance would be an advantage.
  • Hold a relevant qualification in either plumbing, joinery or electrical systems would be an advantageous if at all possible.
  • Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken
  • Previous building mobilisation experience would be an advantage.
  • Well organised, ability to problem solve, prioritise and work under pressure.
  • Understanding the importance of achieving deadlines and ensuring quality output.
  • A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas.
  • Attention to detail and taking ownership of all of core tasks/duties.
  • Professional presentation, confident and outgoing in nature.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Fluent in written and verbal English, culturally aware and able to adapt communication style.


Hours of Work

  • 40 hours per week
  • Days of Work: Monday – Friday with 1 Saturday in 5 on a rota basis
  • Hours of work: Between 8:00 & 19:00



  • Competitive salary
  • 25 days holiday, plus bank holidays
  • Paid overtime
  • Company Pension scheme
  • Life Assurance cover
  • Employee Assistance Scheme

The benefits

25 days holiday

+ bank holidays

Life assurance


Mental health


Company pension


Work for us

Our people are our success and there has never been a more exciting time to join Downing as it enters the most significant expansion for three decades.

Our team is united in a mutual respect and a desire to move the business forward. Here you’ll find all our latest job vacancies. If you’re excited by opportunity and want to be valued for your contribution, take a look at what we currently have available.

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