Receptionist

Receptionist

Liverpool

Full time

Permanent

Downing are a family-owned, award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. We have been operating for over 35 years and currently have 14 operational student accommodation schemes in 10 major cities, with an impressive £1.6bn worth of developments in the pipeline

We have an exciting opportunity for an experienced Receptionist to join our front of house team at our new Head Office in Liverpool City Centre.

We are looking for a vibrant individual who thrives on providing quality customer service and possesses excellent relationship management and strong administration skills.

Key Responsibilities

• To act at the first point of contact between the visitor and the company, meeting and greeting visitors and offering help immediately.
• Taking, screening and directing calls via a switchboard from both UK and international callers.
• Representing the business with a positive attitude and approach.
• Ensuring visitors and clients feel welcomed and supporting with general queries.
• Supporting the business with general administrative tasks, including updating and creating various spreadsheets and other documentation utilising Excel and Word.
• Receive and sort incoming and outgoing mail.
• Organising and maintaining the reception area.
• Booking and coordination of meeting rooms, scheduling appointments and meeting times.
• Providing refreshments for visitors and meetings.
• Arranging catering for meetings.
• Arranging couriers.
• Ad-hoc duties.

Key Requirements

• Previous experience of working as a receptionist in a front facing role.
• Experienced using Microsoft Office (Word, Excel, Outlook, etc).
• Strong administrative, multitasking and organisational skills.
• Experience directing calls via a switchboard.
• Strong attention to detail.
• Positive and friendly approach.
• Strong communication and customer service skills.
• Professional approach and presentation.

Benefits:

• Competitive Salary
• 25 days holiday + bank holidays
• Company Pension Contribution
• Employee Assistance Program
• Life Assurance Cover
• Gym Access
• Modern Office in the centre of Liverpool’s Business district